Setting Up Autopay

Last updated February 17, 2026

How Autopay Works

Autopay automatically charges a tenant's payment method on file each billing cycle.

Enabling Autopay

  1. Navigate to the tenant's lease
  2. Click Enable Autopay
  3. Ensure the tenant has a valid payment method on file (credit card or bank account via Stripe)
  4. Select the payment method to use
  5. Confirm

How It Works

  • On the billing day each month, StorageFlow creates a charge through Stripe
  • The tenant receives an email receipt
  • If the charge fails, the system retries and notifies the tenant
  • Failed charges follow your late fee schedule

Tenant Self-Service

Tenants can also enable autopay themselves through the tenant portal. They log in, navigate to their lease, and toggle autopay on.

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