Adding a New Facility

How to Add a New Facility

StorageFlow supports unlimited facilities under a single account.

Steps

1. Navigate to Facilities in the sidebar
2. Click Add Facility
3. Fill in the facility details:
   • Name — A descriptive name for this location
   • Address — Full street address
   • Timezone — Used for billing calculations
   • Access Hours — When tenants can access their units
   • Gate Code — Optional gate access code
4. Click Save

Configure Billing Settings

After creating the facility, configure:

• Late Fee Amount — Flat dollar amount or percentage
• Grace Period — Number of days after due date before late fees apply
• Overlock Period — Days delinquent before overlocking the unit
• Proration Method — Daily proration or full-month billing

Site Map

Use the visual site map editor to lay out your facility. Drag and drop units onto the map to create an interactive layout that staff and tenants can use for navigation.